Onboarding Rejection Reasons

UnAcceptedDataExtractionConfidence = 10001 FrontIdScanError = 10101 BackIdScanError = 10102 NationalIdAlreadyExist = 10103 InvalidTranslatedArabicFullName = 10106

InvalidNationalIdSide = 10110 InvalidIssueDate = 10111 ExpiredNationalId = 10112 BackNationalIdDoesntMatchFront = 10113 UnauthenticDocumentDetected = 10114 InvalidNationalIdType = 10116 InvalidTranslatedEnglishFullName = 10117 NationalIdNameIsRequired = 10118 NationalIdAddressIsRequired = 10119 NationalIdRequired = 10120 NationalIdNumberIsInValid = 10121 NationalIdBackInValidNumber = 10122 NationalIdBackInValidProfession = 10123 NationalIdBackInValidGender = 10124 NationalIdBackInValidReligion = 10125 NationalIdBackInValidIssueDate = 10126

CSOValidationFailed = 10130 CSOWrongNationalID = 10131 CSOWrongName = 10132 CSOWrongFactoryNumber = 10133 CSOGeneralError = 10134 CSOExpirationDate = 10135

PassportScanError = 10201 PassportNumberAlreadyExists = 10202 ExpiredPassport = 10203 PassportPhotoDoesntMatchIDPhoto = 10204 PassportBirthDateDoesntMatchIDBirthDate = 10205 PassiveAuthenticationDenied = 10206 ChipAuthenticationDenied = 10207

LivePhotoDoesntMatchChipPhoto = 10306 LivePhotoDoesntMatchDocumentPhoto = 10301 LivenessCheckFailed = 10302 MaskDetected = 10303 InvalidBiometricThresholdPercentage = 10304 FaceGlassesDetected = 10305

InvalidPhoneNumberFormat = 10402 PhoneNumberAlreadyExists = 10403 PhoneNumberAlreadyVerified = 10404 PhoneNumberNotVerified = 10406

NtraCheckFailed = 1048

InvalidEmailFormat = 10502 EmailAlreadyExists = 10503 EmailAlreadyVerified = 10504 EmailNotVerified = 10506 EmailMissingDefault = 10508

NoOTPSent = 10601 OTPExpired = 10602 InvalidOTP = 10603

PasswordIsRequired = 10701 PasswordDoesntMatchAcceptanceCriteria = 10702

MissingNationalIdInfo = 11001 MissingPassportInfo = 11002 MissingLocationInfo = 11006

StepIsDisabled = 11101 InternalError = 11105 InvalidData = 11901

ColorProfileChangeDetectedMinScore = 20011 LooksLikeScreenshotMinScore = 20012 DocumentPortraitGenuineScore = 20013 FullNameFraudDetection = 20014 AddressFraudDetection = 20015 StateFraudDetection = 20016 PersonalNumberFraudDetection = 20017 DateOfBirthFraudDetection = 20018 DocumentNumberFraudDetection = 20019

DocumentFaceFraudDetection = 20020

ColorProfileChangeDetectedMinScoreBack = 20021 LooksLikeScreenshotMinScoreBack = 20022 ProfessionFraudDetection = 20023 CivilStatusFraudDetection = 20024 ReligionFraudDetection = 20025 GenderFraudDetection = 20026 DateOfExpiryFraudDetection = 20027 ReleaseDateFraudDetection = 20028 PartnerFraudDetection = 20029

UnAcceptedPassportExtractedDataConfidence = 20030

IsAmlBlackListed = 20040

AMLNeedManualAccept = 20041

MissingTermsAndConditionInfo = 20050

RejectTermsAndConditionStep = 20051 NumberOfRetry = 20063

Last updated